Contact Kuula

Write to the team that can help you directly. Include your registered phone number so we can find your account; never send your PIN.

Customer support

Applications, offers, payments and your account.

support@kuulapp.com

Complaints

If something went wrong and you want it put right.

complaints@kuulapp.com

Privacy

Questions about your personal data, or a request to see or delete it.

privacy@kuulapp.com

Already a customer?

The fastest way to reach us about a loan or payment is from the app, where our team can see your application. Sign in to the app.

Protect yourself

Kuula will never ask for your PIN or your Mobile Money PIN, and never asks you to send money to a personal number to unlock a loan. If someone does, it is not Kuula.